Help center
How can we help?
Answers to the questions we get most often. If your question is not listed, email info@navabi.nl.
Getting started
Send your first document. A lawyer reads it for free, then you choose a plan.
More →Your plan and credits
What a credit is, what each item costs and what happens to credits you do not use.
More →Log in to the portal
Log in with the access code we gave you.
More →Security and privacy
Where your data is stored, who can access it and what we do in an incident.
More →Frequently asked questions
Short answers to what comes up often.
More →System status
Something not working? Check here whether it is on our side.
More →Sending documents
What you can send.
A document, a photo of a letter or a few lines of explanation is enough to get started.
- FilesPDF, Word, JPG or PNG. At most 25 MB per file and five files at a time.
- A letter on paperTake a photo. The agent reads it and puts the deadline in your overview.
- By emailForward your document, with a line about what you want to achieve.
- How fastYou hear from us within one business day. What the agent does is usually there within minutes.