Responsible AI
AI does the groundwork. A human carries the responsibility.
This is our AI policy. It sets out what the agent may do on its own, when a lawyer is required and how we handle errors.
Escalation
When a lawyer takes over.
For every item, the agent assesses whether a lawyer is needed. When in doubt, always.
Question or documentThe agent assessesRisk, uncertainty and whether you use a credit.
Escalation flagDoubt or high riskAlways goes to a lawyer, with the reason attached.
OutcomeSigned-off adviceOr an AI draft, always recognisable as such.
Policy
Who may do what.
Per action: may the agent do it on its own, and is a lawyer required.
| Action | Agent on its own | Lawyer required |
|---|---|---|
| Reading and summarising documents | Yes | No |
| Flagging risks and comparing with your standard positions | Yes | No |
| Tracking deadlines and sending reminders | Yes | No |
| Writing a draft | Yes, as an AI draft | Before it counts as advice |
| Answering a question | Yes, as an AI draft with sources | With a credit or if the agent is in doubt |
| Giving legal advice | Never | Always |
| Sending something to a counterparty | Never | Signed off, and only after your approval |
| Deciding on your behalf | Never | No, you do that |
How it works
How the policy is enforced.
A policy is only worth something if the system enforces it.
- Sources and uncertaintyReferences to statutory provisions and case law are checked before an answer reaches you. If the agent is not sure, it says so and the item goes to a lawyer.
- EscalationFor every item, the agent assesses whether a lawyer is needed. When in doubt, it always goes to a lawyer.
- LoggingFor every matter we record what the agent did and what the lawyer changed. That audit trail is in development, see the Trust Center.
- Model choiceFor each task we choose the model that delivers the best work within our requirements for privacy and location.
- Changing model or providerA new model is first tested on fixed test sets before it is used for client work. If a provider changes, we update the sub-processors.
- Separated dataThe agent only sees your company's documents. What it learns from your matters, it does not use for anyone else.
- ErrorsIf a lawyer adjusts the agent's work, we record what and why. If you spot an error, report it. We find out how it happened and put it right.